Skip to content At Austin Aesthetic Couture, every appointment is reserved exclusively for you. Our providers dedicate this time to delivering personalized, high-quality care. To protect our providers’ schedules and maintain availability for all clients, we require at least 48 hours’ notice when canceling or rescheduling an appointment.
Appointments rescheduled, canceled, or missed within 48 hours of the scheduled appointment time are subject to the following fees:
A no-show is treated as a cancellation and is subject to the applicable fee listed above.
Touch-ups, corrections, adjustments, and additional treatments are not guaranteed or automatically included in the original treatment price. The clinical appropriateness, timing, treatment plan, amount of product required, and associated cost of any touch-up or additional service will be determined at the sole discretion of the treating provider following an in-person assessment.
Complimentary touch-ups are not guaranteed. Any additional product, treatment, or service recommended or requested may be subject to an additional charge.
All deposits are non-refundable and non-transferable. Treatments, packages, and services purchased in advance are also non-refundable, regardless of the amount of notice provided.
Clients who arrive more than 10 minutes late may have their appointment shortened or may need to be rescheduled to prevent delays for other scheduled clients. If there is insufficient time to provide treatment safely and effectively, the appointment may be treated as a late rescheduling and the applicable fee may be charged.
Same-day appointments and select premium services may require a non-refundable deposit. Once reserved, these appointments remain subject to the cancellation, rescheduling, and no-show terms outlined above.
We understand that unexpected circumstances may occur. Exceptions may be considered on a case-by-case basis at the sole discretion of Austin Aesthetic Couture management; however, exceptions are not guaranteed. Please send in medical documentation of the emergency.
Appointments booked through an online promotion, advertisement, marketing campaign, or third-party marketing platform may be subject to additional booking and cancellation terms.
If a patient wishes to cancel or reschedule an appointment booked through a promotional or marketing offer within the 48-hour window, the remaining balance of the promotional offer must be paid in full to the applicable Austin Aesthetic Couture marketing team/platform before the appointment may be canceled or rescheduled. This fee may be credited toward a future appointment.
Any deposit or promotional payment already made remains non-refundable. Promotional pricing, credits, discounts, and special offers may also be subject to expiration dates and additional terms outlined at the time of booking.
By scheduling an appointment with Austin Aesthetic Couture, you acknowledge that you have reviewed, understood, and agreed to this policy.
Thank you for respecting our providers’ time and helping us continue to deliver exceptional care to every client.
At Austin Aesthetic Couture, we reserve dedicated time exclusively for each patient to ensure a personalized, high-quality experience. Due to the extensive preparation and provider time required for aesthetic and wellness treatments, we kindly ask that all patients respect the following scheduling policies.
Certain appointments, including dermal filler, Sculptra, PRF EZ Gel, wellness consultations, and other extended appointments, require a deposit at the time of booking. All deposits are non-refundable; however, deposits are applied toward the cost of the elected treatment or procedure performed at the scheduled appointment.
We require a minimum of 48 hours’ notice for any appointment cancellation or reschedule request.
Appointments cancelled, rescheduled, or missed without proper notice will result in forfeiture of the deposit and/or additional fees charged to the card on file.
Rescheduling deposits are separate from our cancellation and rescheduling notice policy. We understand that schedules can change and gladly allow up to two appointment reschedules.
We also understand that Boulevard sends automated reminders stating that appointments may be cancelled or rescheduled without a fee within the allowed notice period. While this is true and no cancellation fee is charged within that timeframe, a new deposit will still be required to reserve the newly selected appointment date. That deposit is not an additional service fee and will be fully credited toward the treatment or service performed at the rescheduled appointment.
On your 3rd rebooking request, the elected procedure must be paid in full in order to secure any future appointment date. This policy is in place to protect provider scheduling availability and ensure fairness to all patients seeking appointments.
Patients who fail to arrive for their scheduled appointment without communication will be considered a no-show. No-show appointments may result in:
Forfeiture of any deposit paid
Additional fees charged to the card on file
Requirement of a larger deposit or full prepayment for future bookings
Possible restriction from future scheduling after repeated occurrences
Patients arriving more than 10–15 minutes late may need to have their appointment shortened, modified, or rescheduled to avoid disrupting other scheduled patients. Applicable fees or deposit forfeiture may apply.
We are committed to providing a professional, respectful, and welcoming environment for both patients and staff. Disrespectful, aggressive, or inappropriate behavior toward our providers or team members will not be tolerated and may result in dismissal from the practice and refusal of future services.
We understand emergencies and illnesses can occur. While policies are in place to protect provider time and scheduling availability, exceptions may be considered on a case-by-case basis at management discretion.
By booking an appointment with Austin Aesthetic Couture, you acknowledge and agree to these policies.
Phone: Med Spa: 737-977-1559
Email: angelamiller@austinaestheticcouture.com
Address: 2631 Gattis School Rd Suite 320-330, Round Rock, TX 78664
EIN: 99-5011342
Med Spa: 737-977-1559